Get Expert Support

We are always ready to deliver expert customer support for our software. Whether you need to have a quick web meeting, are looking for answers to simple questions, or you need one of our application engineers to visit your facility, we strive to provide the best support in the industry.

Need Immediate Assistance?

  • Call us at 513.595.2002
  • After calling us, download TeamViewer to start an online support session
  • Download support files
  • If you need to pay an invoice, you may do so here.

Email Support

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First Name

Last Name

SIM Number (5 Digits)

Find the SIM number while in SigmaNEST under Tools Help, and then About.





US Corporate Headquarters

SigmaTEK Systems, LLC
1445 Kemper Meadow Drive
Cincinnati, OH 45240-1637


Phone Support
8:00AM – 7:00PM EST
7:00AM – 6:00PM CST
6:00AM – 5:00PM MST
5:00AM – 4:00PM PST

Hardware Recommendations

Download System Requirements for SigmaNEST


“Our lasers are definitely running better than they ever have thanks to all the things you guys were able to accomplish here while working with us.”
Michael W. Hurst, Vice President Manufacturing Operations - Gray Manufacturing Company, Inc.
“[Sean Corwin] was able to answer all of our questions and solved some of our recurring issues. We at GE look forward to continuing our relationship with SigmaNEST and Sean’s help and talents solidified the fact that we made the correct decision in choosing to stay with SigmaNEST!”
Matt Farley, GE Transportation | Pennsylvania
We think we are going to see some real improvements on what we are currently doing and what will be able to set ourselves in position to make more improvements in the future… The support I have received from CJ Quehl and Sean Corwin has been top notch.
Eric Schwantje, General Kinematics
“I wanted to let you know that our major upgrade from version 7 to the latest version XI went very smooth. We are a bit more productive now that we have unique posts for each of our 3 lasers. The programmers are also enjoying a few of the new features and faster database speed now that we moved it to a server.

Bill Ryan - VP, Emjac Industries, Inc.
“Christina Donegia was so helpful and supportive during this process. She patiently tweaked the settings on the posts and workstations to get them just right and setup the database and Sentinel key on servers. She also did some remote training with our programmers and answered all of our questions while offering a few tips.”
Bill Ryan - VP, Emjac Industries, Inc.

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