SigmaNEST Copilot chatbot introduces first-line support to efficiently handle customer queries.
SigmaNEST Copilot uses Microsoft Azure Open AI, which is trained by the SigmaNEST team to help users from a dedicated database of our software knowledge.
This Copilot will answer your questions using the available knowledge from a chat style interface. It is available 24/7 as a virtual assistant.
Users simply ask questions in the SigmaNEST Copilot about product topics to get rapid answers without hunting through documentation or reach out for first-line support. As new knowledge is added, the answers will get better and better.
The introduction of SigmaNEST Copilot is part of our commitment to embrace AI for the benefit of our customers. It represents just the start of a longer-term embrace of AI to maximize productivity and profitability.
To learn more about how our Copilot fits in with Sandvik's plans for AI, visit the AI for manufacturing page on the Sandvik SMF website.
