SigmaNEST customers on an active software maintenance plan have access to 24/7 multilingual support through Connect and our built-in Copilot AI assistant. Whether you need help troubleshooting an issue, learning how to use a feature, or just getting pointed in the right direction, Copilot is available anytime and anywhere. You can access it directly inside the latest version of SigmaNEST or through Connect.
Connect is your SigmaNEST customer portal. It's a centralized place where you can create and track support cases, access Copilot, view documentation, pay invoices, and use a variety of other self-service tools.
Not sure whether you have a Connect account? No problem. As a SigmaNEST Customer, you should be able to sign up using your work email.
Log in to Connect to start with Copilot for instant answers, open a support case, check the status of your requests, and explore helpful resources.
24/7 Support | 20+ Languages | Instant Help
Get immediate answers from our intelligent assistant, right inside SigmaNEST or on Connect.
Available 24/7, 365 days a year in your preferred language.
Ask questions, troubleshoot issues, and find how-to guides instantly.
Trackable | Prioritized | Personalized
If Copilot can’t resolve your issue, log a support case via Connect for personalized help from our team. You can submit, view and track your case status while you get the help you need.
For those who can’t access Connect
You can also reach us at fhccbeg@fvtznarfg.pbz, but for the fastest service, we recommend using Connect.
For critical issues that can’t wait
Phone support is available for emergency issues. Please try Copilot first for the most efficient support experience.
Start with Copilot on Connect, it’s the fastest way to get support.
Copilot: Available 24/7 in 20+ languages
US & Canada Technical Support Team:
