SigmaTEK’s Technical Support Team is available Monday through Friday from 8:00 AM to 7:00 PM EST, excluding nationally recognized holidays. Support is available to trained users with a current maintenance subscription only. Please have your SIM and SigmaNEST version numbers ready before calling support.
Phone: 513.595.2002
Email: support@sigmanest.com
If you have a 32-bit operating system, you can only install SigmaNEST as a 32-bit program.
If you have a 64-bit operating system, you can only install SigmaNEST as either a 32-bit program or 64-bit program (But we recommend 64-bit).
Warning: Some post processors must be updated for use with the 64-bit installation. Also 32-bit plug-ins are not compatible with 64-bit and must be recompiled. If you are unsure if your post processors and plug-ins are 64-bit compatible, please contact SigmaTEK’s Technical Support Team before installation.
You can find both the SIM and version numbers in SigmaNEST by clicking Tools Help > About
Make sure that your SIM key is plugged into the computer. Then contact support for additional troubleshooting steps.
Contact SigmaNEST Support to obtain new license codes.
Please contact Technical Support to submit a feature request. We are always adding new features and improving SigmaNEST to meet out customers needs, so we welcome and encourage constructive feedbacks.
Please check your email.
A link has been sent to you to complete your request.
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