Software Applications Engineer

Job Description

An Application Engineer is responsible for providing a high level of technical support to SigmaTEK customers in the areas of phone support, training, installation, and technical sales support. Application Engineers must be customer focused, task/team oriented, and recognize the need to deliver timely results quickly and efficiently. This position requires up to 25% travel.

Responsibilities

  • Technical Support: Assuming a role of both Technical and Customer Service provider, effectively processing highly technical support needs and communicating solutions to end-users via telephone, e-mail, and the Internet
  • Training: Conducting one-to-many end-user training courses onsite for the customer, within our in-house training facility, and over the internet
  • Applications Engineering: Periodic onsite installation of CAM software requiring ability to seamlessly integrate product into various avenues of technical manufacturing systems
  • Demonstrations: Fulfilling technical sales support needs both in areas of demonstration and competitive analysis

    • Requirements

    • Mechanical and/or manufacturing engineering experience, with a focus in CAD/CAM, sheet metal fabrication or steel plate processing, and CNC programming (familiarity with G-code)
    • Excellent communication and customer service skills
    • Capable of working independently and meeting multiple deadlines
    • Enthusiastic and positive attitude
    • Strong problem solving skills
    • Proficiency in Microsoft Office and Windows required; SQL database experience is a plus
    • A bachelor's degree in engineering is preferred (Mechanical or Industrial)

    To further explore the opportunity mentioned on this page, qualified candidates are encouraged to send their resume and cover letter to Human Resources. All materials will be kept in strictest confidence. SigmaTEK is an equal opportunity employer.

    NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.